Online Returns

Permission to Return and to Receive Credit or Refunds for online purchases

For online purchases we have a 7 day return policy, which means you have 7 days after receiving your item/s to request a return for store credit or Refund.
 
To be eligible for a return, your item/s must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt for proof of purchase. 
 
To start a return, you can contact us at inski@inski.com.au

 
Items sent back to us without first requesting a return will not be accepted. 

 

Damages and issues 
Please inspect your order/purchase upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 
 

Exceptions / non-returnable items 
Unfortunately, we cannot accept returns on gift cards. 
 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 
 

Online Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at inski@inski.com.au